COULD I TAKE A MESSAGE, PLEASE?

 Hello my beloved students,

Welcome back to my blog

Today we will take about how to leave a message (in workplace)

Jadi hari ini kita akan belajar tentang bagaimana meninggalkan pesan dalam sebuah telephone khususnya di lingkungan kerja.

Okay, let me ask you some questions first?

1. Have you ever made a phone call? (pernahkan kamu menelpon seseorang)

2. What do you say first? (kata apa yang kamu katakan pertama kali)

3.   Have you ever received a call? (pernahkah kamu menerima telepon?)

4. What do you ask the caller? ( apa yang kamu tanyakan ke penelpon?)

5. What do you say if the caller wants to speak to your father but he is not at home? What do you say when you want the caller to leave a message? ( jika ada si penelpon ingin berbicara dengan ayahmu tapi beliau tidak di rumah, apa yang kamu katakan agar penelepon meninggalkan pesan?)

Jadi gambarannya seperti itu ya, namun yang kita pelajari lebih khusus yaitu tentang etika menelepon dan bagaimana cara mengungkapkan ketika meninggalkan pesan di dunia kerja.

 

Now, please pay attention to the dialog!

Secretary            : Good morning. Gama Corporation. Can I help you?

Caller                  : Good morning. May I speak to Mr Fahrur Assegaf, please?

Secretary            : Who’s speaking, please?

Caller                  : This is Apryan Siregar of Horasindo Oil Company.

Secretary            : I beg your pardon, Sir.

Could you spell your first name, please?

Caller                  : Alfa-Papa-Romeo-Yankee-Alfa-November. That’s APRYAN.

Secretary            : Thank you, Mr Apryan Siregar. Just a moment, please.

Caller                  : All right.

Secretary            : I’m sorry, Sir.

Mr Assegaf is in a meeting with the Board now.

Caller                  : That’s OK! He is the Headboard. Can I leave a message?

Secretary            : With pleasure, Sir.

Caller                  : Please tell him to call me back at 1 p.m. today.

Secretary            : Right, Sir. Could I have your phone number, please?

Caller                  : Sure. +62-817-410-4496. Have you got that?

Secretary            : Yes, Sir. +62-817-410-4496. Anything else, Sir?

Caller                  : Is Mr Rahmat, his assistant, in?

Secretary            : I’m sorry, Sir. He is attending a seminar in Ogan Hotel. Could I take your message, Sir?

Caller                  : Emm... please tell him that I’ll come to see him at 9 tomorrow morning.

Secretary            : Right, Sir. I’ll give your message.

Caller                  : OK. Thank you for your help.

 

 1. Who is the caller'? (The caller is Mr Apryan Siregar.)

2. Whom does he want to speak to'?

3. What does the secretary say to know who is calling'?

4. What does she say to clarify the caller’s name'?

5. How does the caller spell his name'?

6. What does he say when he wants to leave a message'?

7. What does the caller want Mr Assegaf to do'?

8.What is his message to Mr Rahmat'? 9. What does the secretary say to know the caller’s phone number'?

10.What does she say to end the conversation'?

  Vocabulary:

board (kb)             : Dewan Direksi

headboard (kb)   : Pimpinan Dewan Direksi

attend (kkt)           : menghadiri

Vocabulary:

board (kb)             : Dewan Direksi

headboard (kb)   : Pimpinan Dewan Direksi

attend (kkt)           : menghadiri

Cara menuliskan dalam pesan dalam sebuah memo sebagai berikut!

 

TELEPHONE MESSAGE

From         : Mr Apryan Siregar                                             Day/Date   : Wednesday/26- 8 - 2020 To              : Mr Fahrur Assegaf                                               Time         : 9.30 a.m.   Message   :. Please tell Mr Fahrur Assegaf   to call Mr Apryan Siregar back at 1 p.m. today.         Taken by   Ani Secretary

 

It’s so easy, isn’t it? Cukup mudah dimengerti, ya.

 The summary atau rangkumannya ada di bawah ini

 Do you still remember:

how the secretary greets the caller?

what the caller says to inform his/her purpose?

what the secretary says to inform that the one the caller wants to speak to is not in?

 

Here are words and expressions usually used in formal telephoning.

To make a call

Greetings (Good morning/afternoon/evening). May I speak to ..., please?

I’m ...(your name) from ...(your company’s name) I’m calling about ...(your purpose) Could you put me through to Mr/Mrs...? Could I leave a message?

Could you take my message for Mr/Mrs...?

 

To receive a call

Greetings (Good morning/afternoon/evening)+ name of your company.

Can I help you?                                                  May I help you?

Who’s calling, please?                                       Who’s speaking, please?

May I have your name, please?                           Could I have your number?

Hold on, please.                                                Just a moment, please.

I’m sorry. The line is engaged.                            Sorry, Sir/Ma’am. The line is busy.
I’ll put you through to Mr/Mrs...

Do you want to hold on, or call again later?

Can I take your message?

Could you speak up, please? It’s a terrible connection.

OFFERING HELP OR THINGS

 Hello Good Students,

 Welcome back to my blog.

 

Kali ini kita akan membahas tentang ungkapan menawarkan dalam bahasa Inggris.

Have you ever offered  some help to your friends? Pernah nggak menawarkan bantuan? Pasti pernah, ya.

 

When you do it? (Kapan kalian menawarkan bantuan itu)

Pasti jawabannya saat melihat orang sedang kesulitan.

 

Nah, dalam Bahasa Inggris, ada banyak ungkapan menawarkan bantuan. Dari yang formal atau resmi sampai yang informal/ casual atau tidak resmi.

 

Now pay attention to the dialog:

 

Dian: Owh, I have difficulties in doing my fieldwork report. I don’t know how to write it.

Firdaus: Can I give you a hand? I’ve finished doing it.

Dian: That’s very kind of you. Thank you.

 

Manakah  ungkapan menawarkan bantuan?

That’s right, ungkapan “Can I give you a hand?”

Lalu bagaimana orang merespon saat  ditawari bantuan?

Yupp..kata-kata “That’s very kind of you. Thank you.” (terima kasih kamu sangat baik hati, sekali.)

Itu ungkapan jika kamu menerima. Jika tidak cukup jawab, “ No, thanks.”

 

Perhatikan ungkapan menawarkan bantuan yang lain berikut ini!

 

Offering Help

Formal

• May I help you?
• Can I help you?
• Are you looking for something?
• Would you like some help?
• Do you need some help?
• What can I do for you today?
• Can I give you a hand?
• Can I give you a favor?

Informal (Always use "some" words when offering someone something.)

Use these phrases when offering something in an everyday situation:

• How about some help?
• What about some favor?
• What do you say about some...?
• Are you up for some...?

Accepting Offers ( Menerima tawaran)

Accepting offers is just as important, or even more important, than offering things. Make sure to thank your host. If you don't want to accept an offer, politely refuse. Offering an excuse is also a good idea in order not to offend your host.

Saat seseorang menawarkan bantuan dan kamu ingin menerimanya kamu bisa memberi jawaban dengan ungkapan berikut

The following phrases are commonly used when accepting offers:

• Thank you.
• I'd love to.
• I'd love some.
• That would be nice.
• Thank you. I'd like it
• That’s very kind of you  ( Kamu sangat baik sekali)

Refusing Offers ( Menolak  tawaran)

Saat seseorang menawarkan bantuan dan  tapi kamu  tidak ingin menerimanya kamu bisa memberi jawaban dengan ungkapan berikut.

Catt: Tetap berlaku dengan sopan sambil mengucapkan terima kasih.

• Thank you, but...
• That's very kind. Unfortunately, I...
• I'd like to, but...

Some mini-dialogues containing these asking phrases might be:

• Bob: Can I get you something to drink?
• Mary: Yes, that would be nice. Thank you.
• Jack: May I offer you some tea?
• Doug: Thank you.
• Alex: Would you like some lemonade?
• Susan: That would be nice. Thanks for offering.

Mini-dialogues containing offering phrases in informal situations would be:

• Dan: What about something to drink?
• Helga: Sure, do you have any scotch?
• Judy: Are you up for some dinner?
• Zina: Hey, thanks. What's on the menu?
• Keith: What do you say about going bowling?
• Bob: That sounds like a good idea!

Examples of using polite refusals in dialogue include:

• Jane: Would you like some cookies?
• David: Thank you, but I'm on a diet.
• Allison: How about a cup of tea?
• Pat: I'd like to have a cup of tea. Unfortunately, I'm late for a meeting. Can I take a rain check?
• Avram: How about some wine?
• Tom: No thank you. I'm watching my weight.

AGREEMENT AND DISAGREEMENT

 Dears and Guys, hari ini kita belajar tentang bagaimana cara mengungkapkan setuju dan tidak setuju dalam Bahasa Inggris. 

Kalau dalam keseharian pernah nggak kamu mengungkapkannya? Pernah? Atau tidak pernah? 

Pasti pernah karena dalam kehidupan kita tidak semua pikiran manusia itu sama. Sama seperti tentang isu terkini, yaitu Pandemik Corona. Kamu percaya nggak sih kalau si Coro itu ada?

Ada yang iya tapi ada yang ngomong itu hoax alias berita bohong.

Sekarang coba pahami dialog berikut:

 Anto: Eh, do you believe that Corona exists? Jerix said it was a hoax

Andrew: Jerix? Uhh! I disagree with him. If it's a hoax, why do so many people die?

 Indonesia’s cases are 128,776 and the deaths are 5,824. That’s so dangerous.

Anto: That's so true. So it’s better for us and our families following proper health protocols.

Andrew: 100% I totally agree

 

( Anto: Eh, kamu percaya Corona  kalau itu ada? Jerinx bilang itu Cuma hoax

Andrew: Jerinx? Aku nggak setuju sama dia. Kalau hoax, kenapa banyak orang meninggal dunia? Di Indonesia kasusnya ada 128,776 dan yang meninggal 5,824. Bahaya banget, kan?

Anto : Ya, Kamu benar. Sebaiknya kita melindungi diri kita dan keluarga mengikuti protokol kesehatan dengan benar.

Andrew: 100% aku setuju pake banget)

Kalian sudah menemukan ungkapan setuju nggak setuju di sini?

Agreement (setuju) and Disagreement (tidak setuju).

Silahkan ditulis Teori dan Latihan berikut:

Expressions for Agreeing and Disagreeing

This page is about words and phrases that we use when we agree or disagree with someone in English.

Stating an opinion

• In my opinion...
• The way I see it...
• If you want my honest opinion....
• According to Lisa...
• As far as I'm concerned...
• If you ask me...

Asking for an opinion

• What's your idea?
• What are your thoughts on all of this?
• How do you feel about that?
• Do you have anything to say about this?
• What do you think?
• Do you agree?
• Wouldn't you say?

Expressing agreement

• I agree with you 100 percent.
• I couldn't agree with you more.
• That's so true.
• That's for sure.
• (slang) Tell me about it!
• You're absolutely right.
• Absolutely.
• That's exactly how I feel.
• Exactly.
• I'm afraid I agree with James.
• I have to side with Dad on this one.
• No doubt about it.
• (agree with negative statement) Me neither.
• (weak) I suppose so./I guess so.
• You have a point there.
• I was just going to say that.

Expressing disagreement

• I don't think so.
• (strong) No way.
• I'm afraid I disagree.
• (strong) I totally disagree.
• I beg to differ.
• (strong) I'd say the exact opposite.
• Not necessarily.
• That's not always true.
• That's not always the case.
• No, I'm not so sure about that.

 

Example in Dialogue

 

Anto: Eh, do you believe that Corona exists? Jerix said it was a hoax

Andrew: Jerix? Uhh! I disagree with him. If it's a hoax, why do so many people die? Indonesia’s cases are 128,776 and the deaths are 5,824. That’s so dangerous.

Anto: That's so true. So it’s better for us and our families following proper health protocols.

Andrew: 100% I totally agree

 

Exercises!

1.      What are they talking about?

2.      Do you find agreement statement on the dialogue? Please mention it.

3.      Do you find disagreement statement on the dialogue? Please mention it.

4.      What is the synonym of ‘exist’?

5.      Uhh! I disagree with him. The word ‘him’, refers to ...

6.      Do you agree with Jerix statement? Why? Write your reason.

 

Mengajar ESP Textiles, Weaving and Finishing

 

Beruntungnya saya, tahun ajaran kali ini bisa mengajar English di kelas spesial, kelas 13 textile. Bagaimana tidak spesial, di kelas 13 ini pembelajarannya setara D1. Selain mapel produktif yang sebenarnya dikhususkan satu tahun untuk magang kerja, kelas ini dapat tambahan kelas Bahasa Inggris.

 FYI, kelas spesial ini hanya ada di sekolah SMK tertentu di Indonesia. Salah satunya adalah SMK Jutek yang menjadi sekolah percontohan di Pekalongan, juga sekolah tercinta saya SMK Texmaco Pemalang.

 Mengajar kelas spesial berarti saya harus extra belajar. Saya jadi belajar lagi tentang metode mengajar English for Special Purposes, spesial untuk textiles. 

Bagi saya yang belum berpengalaman mengajar textile ditambah lagi silabus pun saya harus membuat sendiri. Benar-benar it’s so challenging, isn’t it?

Maka dari itu saya baca-baca lagi teori tentang Teaching English for Special Purposes dari diktat kuliah dulu. Cari-cari buku pertextilan dalam bahasa Inggris dan searching website.

 Dan Alhamdulillah, slowly but sure.

Akhirnya bisa menemukan website yang pas dan bagus sekali.

 Anak weaving dan finishing, silahkan kepoin website ini; https://textilechapter.blogspot.com/2016/11/Loom-definition-types-weaving.html

 

Programku dalam mengajar

 Panduan silabus kurikulum dari Pemerintah tidak  mengarah secara jelas dan rinci. Hanya tertulis anak diajarkan beberapa teks prosedur. Jadi agar pembelajaran yang dilakukan tidak menjadi sia-sia, saya coba membuatnya program seperti berikut:

 1.    Enriching students’ vocabularies.

Ini penting sekali. Memperkaya kata. Kata-kata tertentu akan mereka temui dalam area kerja mereka nanti jadi mereka harus tahu. Kata-kata ini bisa didapat dari membaca text tentang pertekstilan, terutama teks prosedur penggunaan alat atau mesin dalam area tempat mereka bekerja nanti. Jadi mau tidak mau mereka harus cari tahu dari membaca. 

 

2.    Listening to news about textile business

Mendengarkan berita-berita terkini tentang bisnis tekstil saat ini.

 

3.    3. Language for managing meetings
Skill speaking dengan mengajarkan beberapa ungkapan dalam mengatur meeting rencananya akan saya ajarkan juga.

 4.    Making presentations 

Skill speaking dengan mengajarkan bagaimana mempresentasikan suatu produk textile.

 5.    Writing reports

Skill writing dengan mengajarkan bagaimana cara menuliskan sebuah laporan.

 6.    Writing formal letters or marketing materials

Skill writing dengan mengajarkan bagaimana cara menuliskan sebuah surat resmi.

 

Pokoknya saya ingin kelas spesial ini dapat sesuatu yang plus..plus, lebih dibanding yang lain, terutama skill speaking nya. Semoga mereka juga mau bekerja sama untuk mewujudkannya.

Nah untuk yang pertama jurusan WEAVING akan saya mulai dengan hal yang paling basic dari mesin textile yaitu, loom. Silahkan klik tautan ini

Sedang untuk JURUSAN FINISHING Silahkan klik tautan ini